Appleton Office

Teri DeLeeuw joined Pfefferle Management in September 2024 with over 18 years of paralegal experience. She currently works with our legal department on all legal issues relating to the brokerage, management, and development divisions of Pfefferle Companies. She plays a key role handling Pfefferle Management’s lease administration.

Prior to joining Pfefferle Management, Teri began in the in the legal field working with Attorney Steve Krause. Over the past five years, she was a paralegal for the Menn Law firm in their business group division. She worked for multiple attorneys at Menn, primarily dealing with real estate, probate and/or trust administration and LLC’s. Real estate has always been one of Teri’s favorite fields to work in and she is excited to be a part of Pfefferle Management.

Luke Heimlich joined Pfefferle Companies as senior property manager in 2024. Luke has over five years of experience in commercial real estate, with a focus on project management, property management and development. He is involved in all aspects of building management, including lease administration as it pertains to day-to-day operations, tenant relations and working with technicians and vendors to address all preventive maintenance and general repair needs.

His career began as a general contractor, working with retail businesses on new builds and build-outs. While pursuing his bachelor’s degree, he ventured into property management.

Education
• Bachelor of Arts degree in communication from Oregon State University

Career Summary

Jill Wheelock became a valuable team member of Pfefferle Companies in 2008. Jill has over 16 years of experience in property management/facilities management. She is involved in all aspects of building management, including lease administration as it pertains to day-to-day operations, tenant relations and working with technicians and vendors to address all preventive maintenance and general repair needs.

Jill has been a vital part of the development and construction of Dollar Generals in Wisconsin and Minnesota. She also manages an impressive portfolio of properties located in the Fox Cities and beyond, including Appleton, Grand Chute, Neenah and Brookfield, WI. These facilities include medical, industrial, commercial office, government and others.

Jill’s communication skills and attention to detail, as well as her knowledge and experience in all areas of property management including customer service, administrative and technical knowledge of her properties, are exemplary. She values all her customers and will always go the extra mile to ensure that all her properties are well maintained as she strives to exceed expectations. Jill is an amazing team player that exemplifies honesty, hard work and integrity.

Career Summary

Joan Kluever serves as curb appeal/interior plantscape manager at Pfefferle Management. Her career life has touched every aspect of the horticulture/ landscape industry.

One of Ms. Kluever’s projects was to design the landscape plan for Peabody Manor. She also works on the annual curb appeal and floral scapes of various office and multi-family developments throughout the Fox Valley. Holiday decorating and annual flower planting/maintenance are two of her other specialized services.

Ms. Kluever and others in the landscape division of Pfefferle Management take pleasure in assisting clients in any aspect of their interior or exterior landscape needs.

Career Summary

Carla Sewell began her career with Pfefferle Management in 2016. She serves as the commercial management administrative assistant. Her main focus is to continuously enhance the quality, efficiency, and relevance of property management services provided to property owners, tenants, and clients. This is accomplished through her continuous involvement with the team in creating proposals, marketing materials and communicating with clients and team members associated with the commercial and residential divisions.

While much of her impact is delivered through her various roles, Carla relishes the opportunity to train staff in person. Her energy and passion come through when she is functioning as an instructor and sharing the tools that Pfefferle Management offers to support excellent customer interactions. Carla is the “go-to” person in the office.

Prior to joining Pfefferle Management, Carla enjoyed working in the medical field for over 16 years. She managed the customer service department, which consisted of 35 customer service representatives whose roles included patient admittance, admission deposits, ambulatory clerical services, telephone operators, and medical record keeping. She had the fortune of interacting and working alongside a wide range of medical specialists primarily in emergency and elective surgery admissions. It afforded her exposure to a vast and varied array of medical providers, as well as understanding the relationship between patients, primary care physicians, and non-physician staff in order to provide the highest quality care to patients. It also benefited her in following up and participating in the management of inpatients admitted through the medical facility. By being a member of the leadership team, she developed a very well-rounded and holistic approach to her management and customer service skill set.

Career Summary

Kyle Busko joined the Pfefferle Management team in 2023 as the facilities maintenance department manager, where his primary role is to ensure that the property is operating smoothly on a daily basis. Kyle’s duties include coaching and overseeing the 20 facility technicians, developing planned maintenance programs and tasks for facilities, and assisting our facility assessment team to develop detailed facility condition reports for potential investors.

Kyle’s professional experience comes from the U.S. Army, where he served 22 years of active duty. His positions in the Army were all in the maintenance field, where he had to not only maintain vehicles but also the buildings that he was responsible for. After retiring from the Army, Kyle worked in the government contractor arena for a short time and moved back home with his family in New London, WI.

Education

• Associate degree from American Military University
• Bachelor’s degree from American Military University

Career Summary

Lisa Falkner joined Pfefferle Management in 2015, adding her experience in financial and cost accounting to the Pfefferle team. As the accounting manager, she oversees the day-to-day accounting functions, as well as providing services such as entering leases and reviewing accounts payable and accounts receivable. Ms. Falkner has strong organizational and communication skills and enjoys working with tenants and vendors. Her analytical and leadership abilities enable her to adapt easily to constantly evolving processes and technology.

Prior to joining Pfefferle Management, Ms. Falkner worked as an accountant in the manufacturing industry.

Education
• Bachelor’s degree in accounting from the University of Phoenix

Career Summary

Brandon Selissen joined Pfefferle Companies in 2015 as a maintenance technician. In 2016, he transitioned into the position of project manager overseeing various types of construction and maintenance projects for Pfefferle customers. Brandon experience in all aspects of the construction process, paired with his knowledge of facilities maintenance and management, provides customers with comprehensive service unmatched by outside contractors. His duties include preliminary design, project scope development, budget creation, bid solicitation, project execution, job site supervision, etc.

Prior to joining Pfefferle Companies, Brandon spent 18 years in the commercial building construction industry. He started as a general laborer then to lead carpenter, foreman, project manager, estimator, and draftsman.

Education
• Associate’s Degree from Northeast Wisconsin Technical College
• Various continuing education courses including Customer Service and Lean

Career Summary

Jeff Kluever serves as turf and landscape manager for Pfefferle Management. His responsibilities include overseeing lawncare maintenance and fertilization, snow removal, pest control, lot security, brokerage signage, maintaining vacant properties to city or village codes, aspects in site development, and managing operating expenses.

Mr. Kluever takes courses through Fox Valley Tech including Lean, customer service, small engine repair, and other maintenance-related courses.

Outside of work, Mr. Kluever is very involved with Kaukauna wrestling and has coached at levels from kindergarten through 8th grade for over 20 years.

Career Summary

Amanda Pynenberg joined Pfefferle Companies in January 2018. Amanda joins the Pfefferle team with 16 years of experience in janitorial and customer service.

As janitorial accounts manager/co-division manager, Amanda oversees the daytime in-house service, which specializes in providing janitorial services to Class A spaces. Along with that, she also visits the buildings and checks on the performance of our staff and other cleaning companies.

Amanda, and co-manager Gram Eubank, work with their clients to make sure that each client has their specific janitorial needs met. As a team, they oversee over a thousand hours of commercial cleaning each week.

Career Summary

Gram Eubank joined Pfefferle Companies in June of 2004. As a co-manager of Pfefferle Management’s janitorial department, Mr. Eubank oversees the day-to-day operations of the department. Some of his duties include overseeing staff, department purchasing, janitorial projects, safety training incorporating proper cleaning and disinfecting practices, new account set up, ongoing customer satisfaction, and quality control.

Mr. Eubank has many years of experience in floor cleaning and maintenance, such as resealing/refinishing and carpet cleaning. One of his duties is managing the department’s project staff, which maintains a large amount of in-house commercial carpet/hard floor cleaning, window cleaning, and post-construction cleaning.

As the janitorial operation manager, Mr. Eubank is always looking at processes to be more cost-effective and efficient for the customer. That may entail such things as consumable pricing, updating janitorial equipment, and work efficiency.

Mr. Eubank has been trained in Lean processes and customer service relations.

When Mr. Eubank is not at work, he enjoys spending time with his wife and four children.