
Our Team
Meet Our Team
Pfefferle Management, a division of Pfefferle Companies, Inc., is Wisconsin’s largest property management company north of Milwaukee of commercial real estate, managing in excess of 13 million square feet. That consists of more than 200 commercial properties and 1,500 tenants in nearly 40 cities throughout the state of Wisconsin.
Our Residential Division offers a variety of property and facilities management services, specializing in duplexes, apartment complexes, condominium associations, homeowner associations, and mixed-use properties. Our current inventory of properties includes 25 condominium complexes and 26 apartment complexes statewide.
Executive Team
John Pfefferle
CEO / Chairman of the Board
Categories: Executive Team
Career Summary
John Pfefferle began his career in real estate in 1966, after graduating from college, and has been CEO of NAI Pfefferle since 1972, when he founded the company as Pfefferle Realtors. Mr. Pfefferle expanded his business into the management, sale, and development of commercial real estate properties through the 1980s, specializing in the Fox Cities area. As CEO, he has been involved in the development and management of well over $400.0 million of property in the past 20 years.
A leader of the Fox Valley real estate community, Mr. Pfefferle is a long-term member of the Fox Cities Board of Realtors and a past member of the Fox Cities Chamber of Commerce board of directors and many of its subcommittees; he was inducted into the chamber’s Business Hall of Fame in 2011. Mr. Pfefferle has also served on the regional board of directors of Associated Bank and Marshall & Ilsley Bank (now Bank of Montreal) and on the board of Banta Credit Union.
Mr. Pfefferle is also an active member of his community: He is the current president of the University of Wisconsin Health-Fox Valley Family Practice Clinic and serves on the board of directors of the Fox Cities Building for the Arts. Mr. Pfefferle previously served on the boards of the St. Elizabeth Hospital Foundation and Appleton Downtown Inc. and on the Appleton Catholic Education Board. He also served on the Outagamie County Board of Supervisors for 12 years, including eight years as chair of the property committee.
Education
• Bachelor’s degree from Marquette University
John Pfefferle
CEO / Chairman of the Board
Career Summary John Pfefferle began his career in real estate...
Amy Pfefferle Oelhafen
President
Categories: Executive Team
Career Summary
Amy Pfefferle Oelhafen is the president of Pfefferle Companies, Inc., the umbrella entity for Appleton-based NAI Pfefferle and Pfefferle Management. Ms. Pfefferle Oelhafen works closely with the leadership team to oversee operations and client services. Pfefferle Companies has more than 120 employees, 20 licensed real estate brokers, offices in Appleton, Green Bay, Wausau, and Sheboygan, and hundreds of clients from small businesses to municipalities and investors to multi-national corporations. Pfefferle Companies is fully invested in every community that we call home, serving in leadership roles at multiple local organizations and supporting a variety of causes. We are the region’s thought leaders and trusted advisors to countless partner organizations. Pfefferle Companies’ services, expertise, and team cover the entire state. We are also one of the largest commercial real estate firms in Wisconsin with over 13 million square feet of managed real estate.
Ms. Pfefferle Oelhafen joined Pfefferle Investments in 1998 and began selling and leasing commercial properties throughout the state. She is skilled in facilitating business transactions, having successfully managed transactions ranging in value from $300,000 to $17 million.
Education
• Bachelor of Arts degree from St. Norbert College
Professional Affiliations
• National Association of Realtors (NAR)
• Commercial Association of Realtors (CARW)
• Wisconsin Realtors Association (WRA)
• Realtors Association of Northeast Wisconsin (RANW)
• Women in Commercial Real Estate
• Licensed real estate salesperson, state of Wisconsin
Personal Affiliations
• Former chair, board of trustees, St. Francis Xavier Catholic School System
• Former board member, Appleton Downtown, Inc.
• Former board member, Octoberfest
• Former board member, Appleton Art Center
Amy Pfefferle Oelhafen
President
Career Summary Amy Pfefferle Oelhafen is the president of Pfefferle...
Paul Werch
Vice President
Career Summary
As Vice President of Pfefferle Management, Paul Werch presides over the commercial property management division. Since taking over leadership of the commercial management division for Pfefferle Companies in 2000, Mr. Werch has added a complement of facility services with a focus on strategic facilities management that Pfefferle Companies offers. As a result, Pfefferle Management’s managed space has grown from 1.8 million square feet to over 13 million square feet.
Mr. Werch oversees the management of specialized medical facilities, surgery centers, Class A office space, retail centers, industrial properties, schools, and distressed and vacant properties. He prides himself and his department on the commitment to provide investors and owners with the security of knowing their investment is being well-maintained in a cost-effective manner and he will work to increase the property value through quality management, services, and tenant satisfaction.
Mr. Werch has over 35 years of property management experience, beginning with retirement living environments in the 1980s. He has worked with developers and architectural firms as a consultant to improve living and working environments.
Education
• Majored in business administration from Lakeland College and received an associate degree in supervisory management from Fox Valley Technical College.
• Technical training in areas of electrical, heating, ventilation, and air conditioning, refrigeration, electrical and gas distribution, and Information Technology Security certification.
• Trained in Lean, “creating more value for customers with fewer resources”.
Professional Affiliations
• Wisconsin Healthcare Engineering Association
• Building Operating Management
• National Facilities Management
• Partner, Wisconsin Focus on Energy
• International Facility Management Association
• Sustainable Design
• Associated Builders and Contractors
• National School Board Association
• Wisconsin School Board Association
Personal Affiliations
• Volunteer, COTS Program
• Goodwill Industries Partnership
Paul Werch
Vice President
Career Summary As Vice President of Pfefferle Management, Paul Werch...
Brad Schwebs
COO & Treasurer
Career Summary
Brad Schwebs joined Pfefferle Management as chief operating officer and treasurer in October 1991. As COO, he oversees the operations along with the financial viability of the company. He also prepares the financial statements. Mr. Schwebs is also very involved in the property management division, dealing with day-to-day property issues and numerous entity financial statements for owners.
Prior to joining Pfefferle Management, Mr. Schwebs worked in the capital assets and foreign mining departments of Phelps Dodge Corporation, a Fortune 500 company at that time, in Phoenix, Arizona.
Mr. Schwebs holds a finance degree from Arizona State University.
Brad Schwebs
COO & Treasurer
Career Summary Brad Schwebs joined Pfefferle Management as chief operating...
Joseph Schuessler
Secretary and General Counsel
Career Summary
Joseph “Joe” Schuessler serves as secretary and general counsel for Pfefferle Companies, Inc. He oversees the legal department and provides assistance to the brokerage, management, and development divisions of our companies. Mr. Schuessler has over ten years of law practice experience, including both litigation and transactional experience. He is admitted to practice law in Wisconsin, Illinois, and Texas.
While not handling legal matters at Pfefferle, Mr. Schuessler enjoys being outdoors and spending time with his wife and family.
Education
• Bachelor of Arts degree, cum laude, from the University of Florida
• Juris Doctor degree from Notre Dame Law School
Professional Affiliations
• Wisconsin State Bar Association
• Outagamie County Bar Association
• Board of Directors, Residential Services, Inc.
• Board of Directors, Fox Cares Foundation, Inc.
Joseph Schuessler
Secretary and General Counsel
Career Summary Joseph “Joe” Schuessler serves as secretary and general...
Scott Isensee
Director of Safety & Security / Director of Human Resources
Career Summary
Scott Isensee joined Pfefferle Companies in August 1995. As director of safety and security, Mr. Isensee performs facility security surveys, oversees the planning, installation, and operation of CCTV, IDS, and access control systems, and manages contract security guard services. He is a proponent of objective-based security design, implementing security systems and policies that meet the specific needs and concerns of the property instead of simply installing a standard checklist of security systems.
Mr. Isensee is certified as a physical security specialist and is trained in facility security master planning, system design, security installation project management, CPTED, security liability, Lean processes, and holds a 30-hour OSHA General Industry Safety card.
As director of human resources, Mr. Isensee is responsible for planning, directing, and coordinating the human resources functions of Pfefferle Companies. He oversees the recruiting, interviewing, and hiring of new staff, consults with top executives on strategic planning and serves as a link between the organization’s management and its employees.
Affiliations
• ASIS International
• Wisconsin Healthcare Engineering Association
• Washington Square Safety & Security Committee
Scott Isensee
Director of Safety & Security / Director of Human Resources
Career Summary Scott Isensee joined Pfefferle Companies in August 1995....
Appleton/Fox Cities
Paul Werch
Vice President
Career Summary
As Vice President of Pfefferle Management, Paul Werch presides over the commercial property management division. Since taking over leadership of the commercial management division for Pfefferle Companies in 2000, Mr. Werch has added a complement of facility services with a focus on strategic facilities management that Pfefferle Companies offers. As a result, Pfefferle Management’s managed space has grown from 1.8 million square feet to over 13 million square feet.
Mr. Werch oversees the management of specialized medical facilities, surgery centers, Class A office space, retail centers, industrial properties, schools, and distressed and vacant properties. He prides himself and his department on the commitment to provide investors and owners with the security of knowing their investment is being well-maintained in a cost-effective manner and he will work to increase the property value through quality management, services, and tenant satisfaction.
Mr. Werch has over 35 years of property management experience, beginning with retirement living environments in the 1980s. He has worked with developers and architectural firms as a consultant to improve living and working environments.
Education
• Majored in business administration from Lakeland College and received an associate degree in supervisory management from Fox Valley Technical College.
• Technical training in areas of electrical, heating, ventilation, and air conditioning, refrigeration, electrical and gas distribution, and Information Technology Security certification.
• Trained in Lean, “creating more value for customers with fewer resources”.
Professional Affiliations
• Wisconsin Healthcare Engineering Association
• Building Operating Management
• National Facilities Management
• Partner, Wisconsin Focus on Energy
• International Facility Management Association
• Sustainable Design
• Associated Builders and Contractors
• National School Board Association
• Wisconsin School Board Association
Personal Affiliations
• Volunteer, COTS Program
• Goodwill Industries Partnership
Paul Werch
Vice President
Career Summary As Vice President of Pfefferle Management, Paul Werch…
Carla Sewell
Administrative Assistant / Commercial Management
Career Summary
Carla Sewell began her career with Pfefferle Management in 2016. She serves as the commercial management administrative assistant. Her main focus is to continuously enhance the quality, efficiency, and relevance of property management services provided to property owners, tenants, and clients. This is accomplished through her continuous involvement with the team in creating proposals, marketing materials and communicating with clients and team members associated with the commercial and residential divisions.
While much of her impact is delivered through her various roles, Ms. Sewell relishes the opportunity to train staff in person. Her energy and passion come through when she is functioning as an instructor and sharing the tools that Pfefferle Management offers to support excellent customer interactions. Carla is the “go-to” person in the office.
Prior to joining Pfefferle Management, Ms. Sewell enjoyed working in the medical field for over 16 years. She managed the customer service department, which consisted of 35 customer service representatives whose roles included patient admittance, admission deposits, ambulatory clerical services, telephone operators, and medical record keeping. She had the fortune of interacting and working alongside a wide range of medical specialists primarily in emergency and elective surgery admissions. It afforded her exposure to a vast and varied array of medical providers, as well as understanding the relationship between patients, primary care physicians, and non-physician staff in order to provide the highest quality care to patients. It also benefited her in following up and participating in the management of inpatients admitted through the medical facility. By being a member of the leadership team, she developed a very well-rounded and holistic approach to her management and customer service skill set.
Carla Sewell
Administrative Assistant / Commercial Management
Career Summary Carla Sewell began her career with Pfefferle Management…
Lisa Falkner
Accounting Manager
Career Summary
Lisa Falkner joined Pfefferle Management in 2015, adding her experience in financial and cost accounting to the Pfefferle team. As the accounting manager, she oversees the day-to-day accounting functions, as well as providing services such as entering leases and reviewing accounts payable and accounts receivable. Ms. Falkner has strong organizational and communication skills and enjoys working with tenants and vendors. Her analytical and leadership abilities enable her to adapt easily to constantly evolving processes and technology.
Prior to joining Pfefferle Management, Ms. Falkner worked as an accountant in the manufacturing industry.
Education
• Bachelor’s degree in accounting from the University of Phoenix
Lisa Falkner
Accounting Manager
Career Summary Lisa Falkner joined Pfefferle Management in 2015, adding…
Brenda Vandenlangenberg
Legal Assistant
Ryan Polcyn
Senior Property Manager
Career Summary
Ryan Polcyn joined Pfefferle Companies in January 2014. As senior property manager, Mr. Polcyn partners with landlords, investors, and developers to assist in both the physical and financial aspects of many office, retail and medical properties. With a portfolio of over 1.5 million square feet, Mr. Polcyn places a strong emphasis on reviewing operating expenses, common area maintenance, and annual budgets. He also offers his clients expertise in tenant relations, vendor management, and lease compliance. His attention to detail and customer service brings an added value to the management of his clients’ properties beyond the expectations of tenants and landlords.
Prior to joining Pfefferle Companies, Mr. Polcyn worked as a territory manager for Waste Management managing commercial accounts.
Education
• Bachelor of Arts degree in business and marketing from Carthage College
Ryan Polcyn
Senior Property Manager
Career Summary Ryan Polcyn joined Pfefferle Companies in January 2014….
Jill Wheelock
Property Manager / Facilities Management
Career Summary
Jill Wheelock joined Pfefferle Companies in 2008. Mrs. Wheelock has over 13 years of experience in property management/facilities maintenance. She is involved in all aspects of day-to-day operations, including dealing with leases, tenant relations, and working with technicians and vendors.
Mrs. Wheelock has been part of the development and construction of Dollar Generals in Wisconsin and Minnesota. She also manages various properties located in the surrounding downtown Appleton, WI area.
Mrs. Wheelock has excellent communication, and strong administrative and customer service skills. She has become a valuable asset in this industry with her ability to prioritize, strong organization skills, and the confidence and trust she brings to the company.
Jill Wheelock
Property Manager / Facilities Management
Career Summary Jill Wheelock joined Pfefferle Companies in 2008. Mrs….
Brandon Selissen
Project Manager
Career Summary
Brandon Selissen joined Pfefferle Companies in 2015 as a maintenance technician. In 2016, he transitioned into the position of project manager overseeing various types of construction and maintenance projects for Pfefferle customers. Mr. Selissen’s experience in all aspects of the construction process, paired with his knowledge of facilities maintenance and management, provides customers with comprehensive service unmatched by outside contractors. His duties include preliminary design, project scope development, budget creation, bid solicitation, project execution, job site supervision, etc.
Prior to joining Pfefferle Companies, Mr. Selissen spent 18 years in the commercial building construction industry. He started as a general laborer then to lead carpenter, foreman, project manager, estimator, and draftsman.
Education
• Associate’s Degree from Northeast Wisconsin Technical College
• Various continuing education courses including Customer Service and Lean
Brandon Selissen
Project Manager
Career Summary Brandon Selissen joined Pfefferle Companies in 2015 as…
Kurt Davidson
HVAC Manager
Kyle Busko
Facilities Maintenance Department Manager
Career Summary
Kyle Busko joined the Pfefferle Management team in 2023 as the facilities maintenance department manager, where his primary role is to ensure that the property is operating smoothly on a daily basis. Kyle’s duties include coaching and overseeing the 20 facility technicians, developing planned maintenance programs and tasks for facilities, and assisting our facility assessment team to develop detailed facility condition reports for potential investors.
Kyle’s professional experience comes from the U.S. Army, where he served 22 years of active duty. His positions in the Army were all in the maintenance field, where he had to not only maintain vehicles but also the buildings that he was responsible for. After retiring from the Army, Kyle worked in the government contractor arena for a short time and moved back home with his family in New London, WI.
Education
- Associate degree from American Military University
- Bachelor’s degree from American Military University
Kyle Busko
Facilities Maintenance Department Manager
Career Summary Kyle Busko joined the Pfefferle Management team in…
Jeff Kluever
Turf & Landscape Manager
Career Summary
Jeff Kluever serves as turf and landscape manager for Pfefferle Management. His responsibilities include overseeing lawncare maintenance and fertilization, snow removal, pest control, lot security, brokerage signage, maintaining vacant properties to city or village codes, aspects in site development, and managing operating expenses.
Mr. Kluever takes courses through Fox Valley Tech including Lean, customer service, small engine repair, and other maintenance-related courses.
Outside of work, Mr. Kluever is very involved with Kaukauna wrestling and has coached at levels from kindergarten through 8th grade for over 20 years.
Jeff Kluever
Turf & Landscape Manager
Career Summary Jeff Kluever serves as turf and landscape manager…
Joan Kluever
Interior Curb Appeal Manager
Career Summary
Joan Kluever serves as curb appeal/interior plantscape manager at Pfefferle Management. Her career life has touched every aspect of the horticulture/ landscape industry.
One of Ms. Kluever’s projects was to design the landscape plan for Peabody Manor. She also works on the annual curb appeal and floral scapes of various office and multi-family developments throughout the Fox Valley. Holiday decorating and annual flower planting/maintenance are two of her other specialized services.
Ms. Kluever and others in the landscape division of Pfefferle Management take pleasure in assisting clients in any aspect of their interior or exterior landscape needs.
Joan Kluever
Interior Curb Appeal Manager
Career Summary Joan Kluever serves as curb appeal/interior plantscape manager…
Amanda Pynenberg
Janitorial Accounts Manager / Janitorial Division Co-Manager
Career Summary
Amanda Pynenberg joined Pfefferle Companies in January 2018. Ms. Pynenberg joins the Pfefferle team with 16 years of experience in janitorial and customer service.
As janitorial accounts manager/co-division manager, Ms. Pynenberg oversees the daytime in-house service, which specializes in providing janitorial services to Class A spaces. Along with that, she also visits the buildings and checks on the performance of our staff and other cleaning companies.
Ms. Pynenberg, and co-manager Gram Eubank, work with their clients to make sure that each client has their specific janitorial needs met. As a team, they oversee over a thousand hours of commercial cleaning each week.
Amanda Pynenberg
Janitorial Accounts Manager / Janitorial Division Co-Manager
Career Summary Amanda Pynenberg joined Pfefferle Companies in January 2018….
Gram Eubank
Janitorial Operations Manager / Janitorial Division Co-Manager
Career Summary
Gram Eubank joined Pfefferle Companies in June of 2004. As a co-manager of Pfefferle Management’s janitorial department, Mr. Eubank oversees the day-to-day operations of the department. Some of his duties include overseeing staff, department purchasing, janitorial projects, safety training incorporating proper cleaning and disinfecting practices, new account set up, ongoing customer satisfaction, and quality control.
Mr. Eubank has many years of experience in floor cleaning and maintenance, such as resealing/refinishing and carpet cleaning. One of his duties is managing the department’s project staff, which maintains a large amount of in-house commercial carpet/hard floor cleaning, window cleaning, and post-construction cleaning.
As the janitorial operation manager, Mr. Eubank is always looking at processes to be more cost-effective and efficient for the customer. That may entail such things as consumable pricing, updating janitorial equipment, and work efficiency.
Mr. Eubank has been trained in Lean processes and customer service relations.
When Mr. Eubank is not at work, he enjoys spending time with his wife and four children.
Gram Eubank
Janitorial Operations Manager / Janitorial Division Co-Manager
Career Summary Gram Eubank joined Pfefferle Companies in June of…
Jeff McLaughlin
Property Manager
Career Summary
As a property manager for Pfefferle Management’s Residential Division, Jeff McLaughlin oversees condominium and homeowners’ associations. He provides information, project management, maintenance request monitoring, expense management, and consults with the board of directors. Jeff’s goal is to make the owners as happy as possible. He also works on new business development.
Prior to joining Pfefferle Management, Mr. McLaughlin received an excellent rating from owners while being employed with Richmond Terrace Condominiums, home to 148 condominiums and 14 commercial spaces. He assisted the Board of Directors in accomplishing the goals they set out to achieve each year and was able to significantly reduce expenses. He also worked with Marriott International for over 30 years as a general manager. He received his Wisconsin real estate license in 2019.
Mr. McLaughlin graduated from Denver University in Colorado after growing up in Kailua, HI. Since 1988, he has been married to his wife, who was originally from Wisconsin. They have two daughters.
Education
• Bachelor of Science degree in hospitality management with a minor in business administration from the University of Denver.
Jeff McLaughlin
Property Manager
Career Summary As a property manager for Pfefferle Management’s Residential…
Gretchen Davis
Property Manager
Career Summary
As accounting and property manager for Pfefferle Management’s Residential Division, Gretchen Davis manages financial information for the entire department. She works with condo managers and the residential accounting assistant on month-end reports, year-end reports and assists with the yearly budget preparation process. As condo manager, she works with the condo associations board on annual meetings, vendor projects, maintenance requests and violation letters, as needed.
Prior to working for Pfefferle Management, Ms. Davis was employed at a nightclub company in Chicago, IL. After 5 years, she moved back to Neenah, WI, where she was born and raised. She also worked for 15 years in the trust tax industry.
Outside of work, Ms. Davis enjoys watching Packer and Badger football games, spending quality time with her daughter, and volunteering at Lambeau Field each season delivering food from the kitchen to the skyboxes. She also likes to read mysteries, American history books, and books about the US constitution.
Education
• Bachelor of Arts Degree in Accounting from Carthage College
Affiliations
• Treasurer, Tullar Place Condo Association
• Sunday school teacher, St. Paul Lutheran Church, 9 years
• Volunteer, Parent Teacher Organization (PTO), Neenah Elementary Schools
• Volunteer, Girl Athletics in Neenah (GAIN)
• Volunteer, Feeding America
• Volunteer, Feed My Starving Children
Gretchen Davis
Property Manager
Career Summary As accounting and property manager for Pfefferle Management’s…
Jeffrey Kosiorek
Property Manager
Career Summary
Jeffery Kosiorek is a seasoned property manager who has recently joined Pfefferle as a residential property manager. With over 25 years of experience in commercial sales, regional management, and property management, Jeffery brings a wealth of knowledge and expertise to his new role.
Having developed strong relationships throughout the Fox River Valley area, Jeffery is committed to upholding the highest standards of integrity, honesty, customer service, and positive interactions with all stakeholders. He is excited to be part of a team that shares his vision of promoting strong community bonds through property management.
Although Jeffery has traveled extensively and visited 26 states, he is proud to call the Fox Valley his home. He was born and raised in Appleton and currently resides in the home he grew up in with his wife Melissa and their two Golden Retrievers. In his free time, Jeffery enjoys studying military history, working on woodworking projects, lending a hand to his neighbors and spending quality time with his family.
Jeffrey Kosiorek
Property Manager
Career Summary Jeffery Kosiorek is a seasoned property manager who…
Mayra Tamayo
Property Manager
Career Summary
As a property manager for Pfefferle Management’s Residential Division, Mayra Tamayo oversees the management of apartments and duplexes. She assists the tenants, owners, and developers of the properties.
Ms. Tamayo began her career with Pfefferle Management as a leasing agent. She was then promoted to assistant property manager overseeing six acquisitions with over 400 units. She loves what she does and hopes to one day purchase and run her own property.
Ms. Tamayo has lived in Wisconsin pretty much all of her life. She is the oldest of two sisters. Her dream is to one day travel to Tokyo, Japan. She also loves anything that has to do with nature, such as hiking, swimming, and going on long walks.
Mayra Tamayo
Property Manager
Career Summary As a property manager for Pfefferle Management’s Residential…
Jess Hernandez
Accounting Assistant / Residential Property Manager
Career Summary
Jess Hernandez joined Pfefferle Management’s Residential Division in 2020 as assistant accounting/residential property manager. She supports the
lead property manager by effectively computing, classifying, and recording numerical data to keep financial records complete, lease processing, verifying and posting resident rental and vendor payments timely, and obtaining primary financial data for use in maintaining property accounting records. Ms. Hernandez manages the financial aspects of the business while developing and maintaining positive working relationships with individuals with varying backgrounds. She comes to Pfefferle Management with over 25 years of administration, business management, public relations, social services, sales, and customer service experience.
Prior to joining Pfefferle Management, Ms. Hernandez and her family relocated to Wisconsin in 2004 from California to provide a better upbringing for their children. Her previous experience as human resources assistant at Madera Community Hospital for three years, business office director at Fox River Senior Living for three years, and W-2 financial employment planner/food share employment trainer/transition to success case manager at Forward Service Corporation for eight years, has equipped her to successfully handle and embrace both professional and personal challenges and effectively manage multiple priorities through creative problem solving, time management, flexibility and finds it greatly rewarding to be able to help forward Pfefferle Management’s mission, vision, and values for sustainable industry growth.
Ms. Hernandez is eager, inspired, and driven by customer and business success and by collaborating teamwork, and learning and continuing to be the student to become successful in her role to meet and exceed the expectations of those she encounters as she is passionately committed to producing great results.
In her spare time, Ms. Hernandez likes to spend time with her two boys, friends, family, and her two cats. She enjoys camping, live bands, swimming, thrifting, working out, foodie, karaoke, learning to play her acoustic guitar, planning/creating events for family/friends, mentoring, educating, and counseling.
Jess Hernandez
Accounting Assistant / Residential Property Manager
Career Summary Jess Hernandez joined Pfefferle Management’s Residential Division in…
Michelle Shaffer Burns
Property Manager
Career Summary
As a property manager for Pfefferle Management’s Residential Division, Michelle Shaffer Burns oversees condominium and homeowners’ associations. She provides information, project management, maintenance request monitoring, expense management and consults with the board of directors.
Ms. Shaffer Burns was born in Baraboo, WI and moved to the Fox Valley in 1996. Her start in the world of real estate was conducting closings with a local title company. From there she became a local developer, coordinating with all parties to complete closing preparations and managing condo associations until turning them over to the owners. She also obtained her real estate license during this time.
Ms. Shaffer Burns has been married to her husband since 2011 and they have three awesome children and two dogs. She enjoys being outside and working in her garden in the summer and hibernating in the winter.
Michelle Shaffer Burns
Property Manager
Career Summary As a property manager for Pfefferle Management’s Residential…
Brooke Chartier
Property Manager
Career Summary
As a property manager for Pfefferle Management’s Residential Division, Brooke Chartier oversees condominium and homeowners’ associations. She assists the board of directors of each association in maintaining their common elements, such as clubhouses, pools, ponds, landscaping, and more.
Prior to joining Pfefferle Management, Brooke worked as a broker assistant/ administrative assistant for NAI Pfefferle for 11 years. She returned to Pfefferle Companies after living for a short time in Sacramento, CA.
Brooke has previous experience working as a property manager at Horizon Community Management in Las Vegas, Nevada, where she managed up to 10 associations totaling approximately 1,000 units. She obtained her CMCA (Certified Manager of Community Associations) designation in 1999, a requirement in Nevada to manage associations.
Brooke also has six years of experience as an administrative assistant for a development, restoration, and construction firm in Green Bay. There she acted as a “jack of all trades,” assisting with project coordination and property management in addition to her regular administrative duties in the office.
A native of Wisconsin, born and raised, you will definitely find Brooke watching Packer and Badger games when they are on.
Brooke Chartier
Property Manager
Career Summary As a property manager for Pfefferle Management’s Residential…
Jess Young
Property Manager
Lori Runge
Property Manager
Career Summary
As property manager for Pfefferle Management’s Residential Division, Lori Runge oversees the management of apartments and duplexes. She assists the tenants, owners, and developers of the properties.
Prior to joining Pfefferle Management Ms. Runge worked as a realtor/sales agent since 2017 and is currently licensed. She handled mostly residential transactions, training new agents, and was an owner executive assistant. Ms. Runge was also a paraprofessional in special education for 13 years where she worked with at-risk youth and autistic children. She has also been a small family business owner for 14 years.
Ms. Runge raised three boys on their family farm and now enjoys every moment of being a grandma to four wonderful grandbabies.
Lori Runge
Property Manager
Career Summary As property manager for Pfefferle Management’s Residential Division,…
Green Bay
Leah Baugnet
Property Manager
Career Summary
As a commercial property manager, Leah Baugnet is based out of our Green Bay office. Her responsibilities include bidding out jobs, following up on bids from vendors, and organizing property projects. Ms. Baugnet also performs monthly site visits, maintains building systems, supervises repairs, coordinates maintenance, and various other activities integral to maintaining first-class operations. You will find that Ms. Baugnet provides a humble, yet confident, personal service to our clients maintaining a professional relationship with all. She takes pride in getting to know our clients and personally taking care of their real estate needs.
Ms. Baugnet has managed both residential and commercial properties throughout her career. She has strong project management and organizational skills and enjoys working together with vendors and tenants.
Leah Baugnet
Property Manager
Career Summary As a commercial property manager, Leah Baugnet is…
Sarah Pahl
Administrative Assistant
Career Summary
Sarah Pahl joined the NAI Pfefferle Green Bay team in November of 2018. She splits her time between NAI Pfefferle, assisting brokers in the office, and Pfefferle Management, assisting in the management of the Green Bay property portfolio. On the brokerage side, some of Sarah’s responsibilities include preparing property contracts, designing profile sheets, and marketing available properties. Some of her tasks for Pfefferle Management include working on tenant maintenance requests and working alongside the technicians and property manager in areas where needed to ensure the property is serviced in a timely fashion.
Previously Ms. Pahl worked for the YWCA Greater Green Bay as an executive administrative assistant. There she helped host and plan events and worked alongside the CEO on multiple community relations projects. Prior to this position, Ms. Pahl worked in Texas as a living editor in Fort Hood’s Army public affairs office and headquarters; III Corps and Fort Hood. In this position, she published articles in their weekly newspaper and shot photography; everything from a change of command ceremonies to the Alamo in San Antonio.
Education
• Communication-Public Relations degree from the University of Wisconsin- Stevens Point, double minors in history and political science.
Sarah Pahl
Administrative Assistant
Career Summary Sarah Pahl joined the NAI Pfefferle Green Bay…
Brandon Selissen
Project Manager
Career Summary
Brandon Selissen joined Pfefferle Companies in 2015 as a maintenance technician. In 2016, he transitioned into the position of project manager overseeing various types of construction and maintenance projects for Pfefferle customers. Mr. Selissen’s experience in all aspects of the construction process, paired with his knowledge of facilities maintenance and management, provides customers with comprehensive service unmatched by outside contractors. His duties include preliminary design, project scope development, budget creation, bid solicitation, project execution, job site supervision, etc.
Prior to joining Pfefferle Companies, Mr. Selissen spent 18 years in the commercial building construction industry. He started as a general laborer then to lead carpenter, foreman, project manager, estimator, and draftsman.
Education
• Associate’s Degree from Northeast Wisconsin Technical College
• Various continuing education courses including Customer Service and Lean
Brandon Selissen
Project Manager
Career Summary Brandon Selissen joined Pfefferle Companies in 2015 as…
Kurt Davidson
HVAC Manager
Gram Eubank
Janitorial Operations Manager / Janitorial Division Co-Manager
Career Summary
Gram Eubank joined Pfefferle Companies in June of 2004. As a co-manager of Pfefferle Management’s janitorial department, Mr. Eubank oversees the day-to-day operations of the department. Some of his duties include overseeing staff, department purchasing, janitorial projects, safety training incorporating proper cleaning and disinfecting practices, new account set up, ongoing customer satisfaction, and quality control.
Mr. Eubank has many years of experience in floor cleaning and maintenance, such as resealing/refinishing and carpet cleaning. One of his duties is managing the department’s project staff, which maintains a large amount of in-house commercial carpet/hard floor cleaning, window cleaning, and post-construction cleaning.
As the janitorial operation manager, Mr. Eubank is always looking at processes to be more cost-effective and efficient for the customer. That may entail such things as consumable pricing, updating janitorial equipment, and work efficiency.
Mr. Eubank has been trained in Lean processes and customer service relations.
When Mr. Eubank is not at work, he enjoys spending time with his wife and four children.
Gram Eubank
Janitorial Operations Manager / Janitorial Division Co-Manager
Career Summary Gram Eubank joined Pfefferle Companies in June of…
Gram Eubank
Janitorial Operations Manager / Janitorial Division Co-Manager
Career Summary
Gram Eubank joined Pfefferle Companies in June of 2004. As a co-manager of Pfefferle Management’s janitorial department, Mr. Eubank oversees the day-to-day operations of the department. Some of his duties include overseeing staff, department purchasing, janitorial projects, safety training incorporating proper cleaning and disinfecting practices, new account set up, ongoing customer satisfaction, and quality control.
Mr. Eubank has many years of experience in floor cleaning and maintenance, such as resealing/refinishing and carpet cleaning. One of his duties is managing the department’s project staff, which maintains a large amount of in-house commercial carpet/hard floor cleaning, window cleaning, and post-construction cleaning.
As the janitorial operation manager, Mr. Eubank is always looking at processes to be more cost-effective and efficient for the customer. That may entail such things as consumable pricing, updating janitorial equipment, and work efficiency.
Mr. Eubank has been trained in Lean processes and customer service relations.
When Mr. Eubank is not at work, he enjoys spending time with his wife and four children.
Gram Eubank
Janitorial Operations Manager / Janitorial Division Co-Manager
Career Summary Gram Eubank joined Pfefferle Companies in June of…
Kurt Davidson
HVAC Manager
Brandon Selissen
Project Manager
Career Summary
Brandon Selissen joined Pfefferle Companies in 2015 as a maintenance technician. In 2016, he transitioned into the position of project manager overseeing various types of construction and maintenance projects for Pfefferle customers. Mr. Selissen’s experience in all aspects of the construction process, paired with his knowledge of facilities maintenance and management, provides customers with comprehensive service unmatched by outside contractors. His duties include preliminary design, project scope development, budget creation, bid solicitation, project execution, job site supervision, etc.
Prior to joining Pfefferle Companies, Mr. Selissen spent 18 years in the commercial building construction industry. He started as a general laborer then to lead carpenter, foreman, project manager, estimator, and draftsman.
Education
• Associate’s Degree from Northeast Wisconsin Technical College
• Various continuing education courses including Customer Service and Lean
Brandon Selissen
Project Manager
Career Summary Brandon Selissen joined Pfefferle Companies in 2015 as…
Sarah Pahl
Administrative Assistant
Career Summary
Sarah Pahl joined the NAI Pfefferle Green Bay team in November of 2018. She splits her time between NAI Pfefferle, assisting brokers in the office, and Pfefferle Management, assisting in the management of the Green Bay property portfolio. On the brokerage side, some of Sarah’s responsibilities include preparing property contracts, designing profile sheets, and marketing available properties. Some of her tasks for Pfefferle Management include working on tenant maintenance requests and working alongside the technicians and property manager in areas where needed to ensure the property is serviced in a timely fashion.
Previously Ms. Pahl worked for the YWCA Greater Green Bay as an executive administrative assistant. There she helped host and plan events and worked alongside the CEO on multiple community relations projects. Prior to this position, Ms. Pahl worked in Texas as a living editor in Fort Hood’s Army public affairs office and headquarters; III Corps and Fort Hood. In this position, she published articles in their weekly newspaper and shot photography; everything from a change of command ceremonies to the Alamo in San Antonio.
Education
• Communication-Public Relations degree from the University of Wisconsin- Stevens Point, double minors in history and political science.
Sarah Pahl
Administrative Assistant
Career Summary Sarah Pahl joined the NAI Pfefferle Green Bay…
Leah Baugnet
Property Manager
Career Summary
As a commercial property manager, Leah Baugnet is based out of our Green Bay office. Her responsibilities include bidding out jobs, following up on bids from vendors, and organizing property projects. Ms. Baugnet also performs monthly site visits, maintains building systems, supervises repairs, coordinates maintenance, and various other activities integral to maintaining first-class operations. You will find that Ms. Baugnet provides a humble, yet confident, personal service to our clients maintaining a professional relationship with all. She takes pride in getting to know our clients and personally taking care of their real estate needs.
Ms. Baugnet has managed both residential and commercial properties throughout her career. She has strong project management and organizational skills and enjoys working together with vendors and tenants.
Leah Baugnet
Property Manager
Career Summary As a commercial property manager, Leah Baugnet is…
Wausau
Corleen O’Malley
Director of Property Management Services
Career Summary
In May 2011, Pfefferle Management expanded its management operations by adding Corleen O’Malley as their senior property manager of the Central WI Region. After several years of expanding the region’s portfolio, Ms. O’Malley transitioned into the position of director of property management services. Accompanied by her local team of maintenance technicians, residential service coordinator, and senior property accountant, the Central WI Region has grown from 20,000 square feet (one property) to over 1 million square feet (nearly 30 properties) as a result of consistently delivering services above and beyond client expectations.
By addressing the goals of owners, optimizing income streams, and reducing expenses while maintaining high standards of quality, Ms. O’Malley continues to enhance the integrity of the Pfefferle Management and NAI Pfefferle team of professionals. Being a seasoned veteran of 40 years in nearly all facets of both commercial and residential real estate, Ms. O’Malley remains energized and determined to remain focused on being an innovative leader.
Ms. O’Malley enjoys the versatility of managing and leasing commercial and residential real estate. The best part of versatility is when she is presented with a new challenge and identifies a creative solution to; bring it on.
Education
- Bachelor of Arts degree in business management from Mundelein College/Loyola.
Professional Affiliations
- Wisconsin Realtors Association
- Wisconsin Hospital Engineers Association (WHEA)
- Wausau Chamber of Commerce
- Rotary International
- Board member, Jefferson Street Inn
- Past President, American Legion Auxiliary Unit 10, Wausau
- Certified Commercial Investment Member (CCIM)
- Certified Property Manager (CPM), The Institute of Real Estate Management (IREM)
- Real Property Administrator (RPA), Building Owners & Managers Institute International (BOMI)
- Licensed real estate broker, state of Wisconsin
Corleen O’Malley
Director of Property Management Services
Career Summary In May 2011, Pfefferle Management expanded its management…
Peggy Buckman
Senior Property Accountant
Career Summary
Peggy Buckman joined the Pfefferle Management team as the Senior Property Accountant in December 2020. Her responsibilities include the accounting functions necessary to manage the many commercial, residential, and condominium association properties for the Central Wisconsin Region of Pfefferle Management. Her specialties include accounts payable, accounts receivable, rent analysis, financial statement compilation, and reporting. Peggy is thrilled to be assigned special projects that challenge her accounting skills. Property owners and tenants are consistently impressed with her willingness to produce results beyond their expectations. Peggy works well in team settings as well as working independently.
Prior to joining the company, Peggy had over 35 years of experience with a variety of manufacturing firms. Her background has centered on accounting and financial operations.
Education
- Bachelor of Science degree in accounting from Mt. Senario College
- Associate degree with dual majors in accounting and computer programing from North Central Technical College
Achievements and Affiliations
- Certified Public Accountant
- Outstanding graduate award, Mt. Senario College
- Treasurer, Student Government Board, North Central Technical College
- Member, Sigma Alpha Lamba Association
- First Place, Accountant of the Year, State of Wisconsin competition
- First Place, Job Application/Interview at national competition
Peggy Buckman
Senior Property Accountant
Career Summary Peggy Buckman joined the Pfefferle Management team as…
Sandy Draeger
Property Manager
Career Summary
Sandy Draeger joined the residential division of Pfefferle Management in the Central Wisconsin Region in October 2020. In March of 2023, Ms. Draeger was promoted to the position of Property Manager for all of the Central Region’s residential properties. Ms. Draeger is passionate about providing open lines of communication with her tenants, co-workers and outside vendors. She strives for perfection and performs beyond customary expectations.
With a Bachelor’s degree in human resources management, Ms. Draeger is a results-oriented professional with over 10 years of extensive experience specializing in business development and human resources management. Ms. Draeger recently managed and developed the Central WI Region for the world’s largest nonprofit breast cancer organization.
Ms. Draeger possesses a compassionate and sincere disposition, which allows her to understand the needs and expectations of residents and owners, ensuring a positive living environment. She exemplifies strong business acumen and relationship management skills. Her extensive experience in the human resources field has led her to demonstrate ethical conduct and maintain high levels of confidentiality.
Ms. Draeger thrives in a self-directed work environment and appreciates utilizing her multi-tasking skills, thus making her a perfect fit as the first point of contact in her current role.
Education
• Bachelor’s degree in human resources management from Upper Iowa University
• Human resources management certificate series from UW of Oshkosh
• Human Resources Business Forum, Wipfli
• Leadership Excellence g2, Greater Wausau Chamber of Commerce
Affiliations
• Junior Achievement
• Greater Wausau Chamber of Commerce
• K-Tech Charities
• The Women’s Community
• Children’s Miracle Network
• Former Events Chair, Interim Board President, Susan G. Komen
Sandy Draeger
Property Manager
Career Summary Sandy Draeger joined the residential division of Pfefferle…
Brandon Skrzypchak
Property Manager/Maintenance Technician
Career Summary
Brandon Skrzypchak joined the Central Wisconsin Region of Pfefferle Management in October 2021. He is the property manager and maintenance technician for the Riverside Place office complex and regularly supports the team with his vast knowledge of building systems and processes. Being an innovative leader, Mr. Skrzypchak has, year after
year, been assigned additional responsibilities during his 15+ year career in property management, managing up to 375,000 square feet of office space.
Mr. Skrzypchak is an enlisted member of the U.S. Armed Forces with 23 years of current service between the WI Army National Guard and the U.S. Army Reserve. He has served as a 63B (Light Wheeled Vehicle Mechanic) and 11B (Infantryman). For the last four years, Mr. Skrzypchak has served as a Safety NCO at a Division Level entity. Through his military service, he has proved his leadership skills, teamwork/building, attention to detail, and problem-solving abilities. He holds steadfast to the KISS (Keep it Safe and Simple) motto.
Mr. Skrzypchak strives to improve process efficiencies in mechanical operations, financial, and time management in order to provide benefit to clients and property owners. In his previous employment with the Army, he has had the opportunity to train/ utilize numerous current computer software and leverage them to make daily work more efficient with remote capabilities. Mr. Skrzypchak’s vast experience has provided him with insight to understand the macro points of facility management. He enjoys working the whole spectrum of planning from break/fix to financial management of the property management world and is always looking to attain more knowledge and learn new processes.
Education
- Associate’s Degree in criminal justice from Northcentral Technical College
- Police Recruit School, Northcentral Technical College
- EMT Basic, Northcentral Technical College
Affiliations
- U.S. Army Reserves
- Past president, American Legion Post #469
- Chairman, Marathon Fun Days, sponsored through the American Legion
Brandon Skrzypchak
Property Manager/Maintenance Technician
Career Summary Brandon Skrzypchak joined the Central Wisconsin Region of…
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